FAQ
Frequently Asked Questions
Everything you need to know – if your question isn't here, feel free to reach out directly.
General
How do I get started with Business IT Partners?
Send us an email or give us a call – we'll get back to you within one business day. Alternatively, book a free initial consultation directly. No commitment, no pressure.
How much does a collaboration cost?
Our pricing depends on the scope and type of project and is discussed individually. Contact us for a no-obligation quote.
How long does a typical project take?
It depends on the scope. An AI workflow or cloud consultation can be completed in a few weeks. Larger software projects are planned together in defined phases with a clear timeline.
Do you work on-site or remotely?
Both. Workshops and kick-offs take place at your location if needed – the project work itself is done primarily remotely.
Do you offer support after project completion?
Yes – after go-live, we're available for further development, testing, and support. You reach your direct contact persons, not an anonymous ticket system.
What types of companies do you work with?
Primarily Swiss SMEs and enterprise clients – but also companies worldwide looking for a reliable IT partnership.
Data & Security
Where is my data stored?
Your data stays in Switzerland. We rely on Microsoft Azure Switzerland North (Zurich), compliant with the Swiss Data Protection Act (DSG) and EU GDPR.
Do I need to worry about my company data leaking externally?
No. We offer private AI solutions where your data remains fully under your control and never leaves your organization.
Artificial Intelligence
What can AI concretely do for my business?
AI can automate routine tasks, answer calls, analyze documents, generate reports, or intelligently connect different systems. The possibilities are wide – we help you identify the right use cases for your business.
Can you tailor AI solutions to our specific needs and systems?
Yes. We offer both proven standard implementations for a quick start and custom solutions – from individual AI development to targeted integration into your existing processes and systems.
What is the difference between public AI and private AI?
Public AI like ChatGPT or Copilot processes data on the providers' external servers. Private AI runs in your own infrastructure or a dedicated cloud environment – your data never leaves your organization. We'll clarify which solution fits in the consultation.
Do I need any technical background?
No. We explain everything clearly and guide you step by step – whether it's your first time or you already have experience.