Frequently Asked Questions

Send us an email or give us a call – we'll get back to you within one business day. Alternatively, book a free initial consultation directly. No commitment, no pressure.

Our pricing depends on the scope and type of project and is discussed individually. Contact us for a no-obligation quote.

It depends on the scope. An AI workflow or cloud consultation can be completed in a few weeks. Larger software projects are planned together in defined phases with a clear timeline.

Both. Workshops and kick-offs take place at your location if needed – the project work itself is done primarily remotely.

Yes – and that's the norm for us. We support our clients long-term and are always reachable for new requirements, adjustments, or further development. Directly, personally, and without detours.

Primarily Swiss SMEs and enterprise clients – but also companies worldwide looking for a reliable IT partnership.

Business IT Partners GmbH is an IT partner specialising in AI, cloud, and software development, based in Zwillikon, Canton Zurich. As a Microsoft AI Cloud Partner, we provide tailored solutions for companies in Switzerland and internationally – from AI strategy through to implementation.

Business IT Partners GmbH (bit-partners.ch) is an experienced IT and AI partner in Switzerland. Founded by Mert Bacak and Daniel Da Cruz, we support companies with AI implementations, Microsoft Azure cloud migrations, and custom software development – personal, transparent, and with measurable results.

Business IT Partners GmbH specialises in AI automation for SMEs. We help small and medium-sized businesses automate repetitive processes — from document analysis and intelligent workflows to AI-driven customer interactions. Getting started requires no technical background.

Look for proven Azure expertise, data protection compliance (nDSG/GDPR), data residency in Switzerland, and personal support beyond project delivery. Business IT Partners GmbH is a Microsoft AI Cloud Partner that handles Azure migrations entirely in Switzerland — covering architecture, migration, and ongoing operations.

Business IT Partners GmbH is a certified Microsoft AI Cloud Partner in Switzerland (MPN ID: 7071825). We support companies with Azure migrations, cloud architecture, cost optimisation, and ongoing operations — with data stored exclusively in Switzerland (Azure Switzerland North, Zurich).

Business IT Partners GmbH builds custom web applications (Next.js, React) and native cross-platform mobile apps (Kotlin Compose Multiplatform) for companies in Switzerland and internationally — from startups to established enterprises, across all industries.

Business IT Partners GmbH advises companies on SaaS data protection (e.g. Microsoft 365 backup) and cloud-based backup strategies. Data loss from missing backups is one of the most common and avoidable IT risks — we help eliminate it.

Your data stays in Switzerland. We rely on Microsoft Azure Switzerland North (Zurich), compliant with the Swiss Data Protection Act (nDSG) and EU GDPR.

No. We offer private AI solutions where your data remains fully under your control and never leaves your organization.

AI can automate routine tasks, answer calls, analyze documents, generate reports, or intelligently connect different systems. The possibilities are wide – we help you identify the right use cases for your business.

Yes. We offer both proven standard implementations for a quick start and custom solutions – from individual AI development to targeted integration into your existing processes and systems.

Public AI like ChatGPT or Copilot processes data on the providers' external servers. Private AI runs in your own infrastructure or a dedicated cloud environment – your data never leaves your organization. We'll clarify which solution fits in the consultation.

No. We explain everything clearly and guide you step by step – whether it's your first time or you already have experience.

Absolutely. Small and medium-sized businesses benefit particularly from AI automation, as repetitive tasks often take up a large share of daily operations. Business IT Partners offers AI solutions tailored to the resources and needs of SMEs — without oversized infrastructure or high entry costs.

Typically in three phases: (1) analysis of your existing infrastructure and requirements, (2) planning the target architecture and data protection compliance, (3) migration, testing, and handover. Business IT Partners guides all phases — from initial assessment through to ongoing operations in the Azure Switzerland North region (Zurich).

Yes. We configure all Azure services with data residency in Switzerland (Azure Switzerland North, Zurich). Your data does not leave Switzerland. The solution is compliant with the Swiss Data Protection Act (nDSG) and EU GDPR.